Billing and subscription conditions are described in the Terms of Use
1. Contact
If you need help with setup, pairing, subscriptions, or unexpected behavior, contact us at [email protected]. Mac Host builds are distributed from GitHub Releases.
Support email: [email protected]
Product: RemoteVibeCoding for iPhone + Mac Host
We accept support inquiries in any language, but replies may be provided in Japanese or English.
2. Before you contact us
- Make sure the iPhone app and Mac Host app are updated to the latest available version.
- Confirm that your iPhone and Mac are on the same local network when using the standard pairing flow.
- Check required permissions such as Local Network on iPhone, and Screen Recording plus Accessibility on Mac.
- Restart both apps after changing permissions or network environment.
3. Common setup checks
- Open the Mac Host app first, then display the pairing QR code on the Mac.
- If reconnecting from Saved Macs fails, verify that you are connecting to the same trusted Mac and network path.
- If the live view is blank or delayed, check Mac capture permissions and local network stability.
- If keyboard or shortcut actions do not work, review Accessibility permissions on the Mac host.
4. Billing and subscriptions
Subscription purchases, billing, and refunds are handled by Apple. Use the in-app Restore purchases action if your entitlement does not appear after reinstalling or changing devices.
- Manage or cancel subscriptions in your Apple account subscription settings.
- RevenueCat may be used to validate purchases and synchronize entitlements.
- See the Terms of Use and Privacy Policy for additional details.
- For seller information required in Japan, see the Commercial Disclosure page.
5. Include these details in your message
- Your iPhone model and iOS version
- Your Mac model and macOS version
- The RemoteVibeCoding app version and Mac Host version
- What you expected to happen and what actually happened
- Screenshots or screen recordings if they help explain the issue